[vc_row type=”color” padding_top=”50″ padding_bottom=”0″][vc_column][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjIlMjIlMjBhbGlnbiUzRCUyMiUyMiUzRSUzQ2gyJTIwc3R5bGUlM0QlMjJmb250LXNpemUlM0ElMjAyOHB4JTNCJTIwbGluZS1oZWlnaHQlM0ElMjAyNXB4JTNCJTIyJTNFRnJlcXVlbnRseSUyMEFza2VkJTIwUXVlc3Rpb25zJTNDJTJGaDIlM0UlMEElMEElM0MlMkZkaXYlM0U=[/vc_raw_html][vc_tta_accordion gap=”5″ active_section=”999″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”How do I get tested?” tab_id=”how-do-i-get-tested”][vc_column_text]Upcoming LSU Health Shreveport mobile COVID-19 testing site dates and locations can be found under Events.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How is my sample for testing collected?” tab_id=”how-is-my-sample-for-testing-collected”][vc_column_text]While you remain in the vehicle, you will be swabbed. This is done by inserting the swab into your nostril. The swab is rotated several times, removed gently and this process is repeated on the other side.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What type of test is performed?” tab_id=”what-type-of-test-is-performed”][vc_column_text]The lab performs a PCR test, which tests for active infections by detecting the presence of SARS-COV-2/COVID-19 virus. Currently we do not administer antibody tests, which indicate whether the patient has been infected in the past. The EVT Lab must follow the CDC and state guidelines, but future goals are to expand the access of screening to the general public and initiate a widespread testing protocol for the presence of antibodies.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How and when will I get results?” tab_id=”how-and-when-will-I-get-results”][vc_column_text]Our average turnaround time for receiving results is 2-3 days. When your results are ready, we’ll email you a link to view them on our patient portal. In case you don’t have an email, the lab can contact you by phone to give you your results. Our website supports computer,tablet and most phones. Some iPhones experience usability issues which are currently being worked on. If your results do not display correctly on your phone, please try on a computer or tablet.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Who should I contact if my results don’t come back within 3 days?” tab_id=”who-should-I-contact-if-my-results-dont-come-back-within-3-days”][vc_column_text]Please contact our customer service at evtl-support@lsuhsc.edu or at 318-813-7203 and we will assist you in getting you your results.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there an out-of-pocket cost?” tab_id=”is-there-an-out-of-pocket-cost”][vc_column_text]Patients with insurance will not have any out-of-pocket costs. If you have health insurance, you must bring your card with you to the test site. [/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I don’t have insurance?” tab_id=”what-if-i-dont-have-insurance”][vc_column_text]If you do not have insurance, we will ask you for a photo id to request reimbursement by the state program for the uninsured.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need an appointment?” tab_id=”do-i-need-an-appointment”][vc_column_text]No, but pre-registration is recommended to limit waiting times.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need a referral from a medical professional?” tab_id=”do-i-need-a-referral-from-a-medical-professional”][vc_column_text]No.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I schedule in advance?” tab_id=”can-i-schedule-in-advance”][vc_column_text]Yes. You can pre-register in advance which limits your waiting time.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What do I need to bring with me?” tab_id=”what-do-i-need-to-bring-with-me”][vc_column_text]Photo ID such as driver’s license or passport. Don’t forget your insurance card if you have insurance. Please also bring the confirmation e-mail that you receive. Be sure to have your mobile phone in case we need to reach you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What should I do if I test positive?” tab_id=”what-should-i-do-if-i-test-positive”][vc_column_text]For more information on what to do when you test positive, please refer to the CDC guidelines.

If you need further health care, or you do not have a doctor and would like to make an appointment, you can call the Ochsner-LSU Health Covid Hotline at 1-866-703-7790.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I get a note to return to work?” tab_id=”how-do-i-get-a-note-to-return-to-work”][vc_column_text]You can call the Ochsner-LSU Health Covid Hotline at 1-866-703-7790.

For more information on how to return to work, please refer to the CDC guidelines.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I prevent myself from getting COVID-19?” tab_id=”how-can-i-prevent-myself-from-getting-covid-19″][vc_column_text]The Center for Disease Control (CDC) recommends the following preventative actions:

• Avoid eating or drinking after others or sharing e-cigarettes.
• Avoid close contact with people who are sick.
• Avoid touching your eyes, nose, and mouth.
• Avoid shaking hands.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

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